Privacy Policy Effective Date: March 9, 2026
Defy Therapeutics, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information and health information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related communication systems.
Information We Collect
We may collect personal identifiers, health and medical information, insurance and billing information, website and device information, and communication consent records. Protected Health Information (HIPAA). When we collect or receive information that qualifies as Protected Health Information, we comply with the requirements of HIPAA and related federal regulations.
How We Collect Your Personal Information
We collect personal information when you submit forms on our website, contact us by phone or email, sign up for SMS notifications, or interact with our site through cookies and similar technologies.
What Personal Information We Collect
The personal information we collect may include your name, phone number, email address, mailing address, IP address, and communication preferences
How We Use Your Personal Information
We use information to provide durable medical equipment services, verify insurance eligibility, communicate with patients, process payments, improve services, and comply with legal obligations.
How and Why We Share Data
We may share information with trusted service providers who assist us in operating our business. We do not sell personal information to third parties and any patient health related information will not be shared without expressed written consent of that individual.
Communication Consent
Individuals may consent to receive communications via phone, SMS, and email. Individuals may optout of non-essential communications at any time.
SMS Messaging
Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
Email Communications
Recipients may unsubscribe at any time using the link provided in emails.
Sharing of Information
Information may be shared with healthcare providers, insurers, payment processors, vendors, and regulators when required by law.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect information.
Data Retention
Information may be retained as necessary to provide services and comply with legal requirements.
Patient Rights
Patients may have rights including access to records, amendments, restrictions, confidential communications, and accounting of disclosures.
HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can access this information. Uses and Disclosures of PHI Protected Health Information may be used for treatment, payment, and healthcare operations. Patient Rights You have the right to inspect and obtain copies of your records, request amendments, request restrictions, request confidential communications, and receive an accounting of disclosures.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officeror with the U.S. Department of Health and Human Services Office for Civil Rights.
Contact Information Privacy Officer:
David Cole Defy Therapeutics, LLC
6330 East 75th St, Ste 304 Indianapolis, Indiana
Phone: (317) 672-0045
Email: dcole@defyrx.com